Fanvil X2C Call Center IP Phone Set

Fanvil X2C Call Center IP Phone Set Specs:

Generic

• 2 SIP line
• HD voice
• Headphone (HP) mode (EHS support for Plantronics headsets)
• Environmentally friendly packaging
• Industrial standard certifications: CE/FCC

Call Features

• Call out / answer / reject
• Mute / unmute (microphone)
• Call hold / resume
• Call waiting
• Intercom
• Caller ID display
• Call forwarding (always / busy / no answer)
• Call transfer (attended / unattended)
• Call parking / pick-up (depending on server)
• Redial / auto-redial
• Do-not-disturb (DND)
• Auto-answering
• Voice message (on server)
• Local 3-way conference
• Hotline
• Hot-desking

Phone Features

• Phonebook (500 entries)
• Remote phonebook (XML / LDAP)
• Call log (100 entries, in / out / missed)
• Black / white list call filtering
• Voice Message Waiting Indication (VMWI)
• Programmable soft keys
• Network time synchronization
• Action URL / active URI
• Multi-language support in screen and web UI: English, Chinese (traditional/simplified), Japanese, Russian, Italian, Turkish, Germany, Dutch, Spanish, Hebrew, Polish, French etc.

Audio

• Wideband ADC / DAC 16KHz sampling
• Narrowband CODEC: G.711a/u, G.723.1, G.726-32K, G.729AB
• Wideband CODEC: G.722
• Voice Activity Detection (VAD) / Comfort Noise Generation (CNG) / Background Noise Estimation (BNE) / Noise Reduction (NR)
• Packet Loss Concealment (PLC)
• Dynamic adaptive jitter buffer up to 300ms
• DTMF: In-band, uut-of-Band – DTMF-Relay (RFC2833) / SIP INFO

Networking

• 10/100Mbps Ethernet, dual bridged port for PC bypass
• IP configuration: Static / DHCP / PPPoE
• Network access control: 802.1x
• VPN: L2TP (basic unencrypted) / openVPN
• VLAN
• QoS

Protocols

• SIP2.0 over UDP/TCP/TLS
• RTP/RTCP/SRTP
• STUN
• DHCP
• PPPoE
• 802.1x
• L2TP (Basic Unencrypted)
• OpenVPN
• SNTP
• FTP/TFTP
• HTTP/HTTPS
• TR069

RFCs:

• 354/1321/1350/1769/1889/1890/2131/2132/2616/2617/2661/2833/2976/32
  61/3262/3263/3264/3265/3268/3311/3489/3711/4346/4566/5630/5865

Deployment & Maintenance

• Auto-provisioning via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP PNP/TR069
• Web management portal
• Web-based packet-dump
• Configuration export / import
• Phonebook import / export
• Firmware upgrade
• syslog

Physical Specifications

• LCD: 128×48 dot-matrix
• Keypad: 23 keys, including:
  -4 soft keys
  -3 function keys
  -12 standard phone digit keys
  -2 volume control keys, lower / increase (left / right)
  -1 volume select key, (down)
  -1 headset key
• 1.5M CAT5 Ethernet cable x1
• 3.5mm port x2: headset x1, foot pedal x1
• RJ9 port x2: headset x1, monitor earphone x1
• RJ45 Ethernet port x2: network x1
• PC x1 (bridged to network)
• Main chipset: broadcom
• DC power input: 5V / 0.6A
• Power consumption: idle – 0.9~1.6W, peak – 1.6~2.5W
• Working temperature: 0~40℃
• Working humidity: 10~65%
• Back rack x1: desktop stand
• Colour: black
• Gift box dimensions: 200x175x52mm (L x W x H)
• Outer CTN dimensions: 555x370x220mm (20 PCS)

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